PencilTech

Quest Partner

Quest

Introduction

  • Quest, a global leader in enterprise IT management and security solutions, partners with PencilTech to support digital transformation initiatives across Saudi Arabia. With a legacy of innovation in Microsoft platform management, identity security, and data protection, Quest empowers organizations to modernize their infrastructure, secure hybrid environments, and maintain compliance with Saudi regulatory standards (NCA, SAMA, CITC).
  • As Quest’s trusted partner in the Kingdom, PencilTech delivers localized deployment, Arabic-language support, and regulatory aligned configurations ensuring Quest solutions are seamlessly integrated and fully compliant with national data sovereignty mandates.
Quest

Technology Summary & Key Features

  1. Quest Migration Manager
    • Streamlined migration for Active Directory, Exchange, and Office 365 environments
    • Zero-impact transitions with coexistence capabilities and rollback support
  2. Quest Change Auditor
    • Real-time auditing for Active Directory, Exchange, SQL Server, and more Instant alerts on unauthorized changes critical for NCA and SAMA compliance
  3. Quest Recovery Manager
    • Rapid recovery of AD objects, attributes, and Group Policies
      Automated backups and granular restore capabilities to minimize downtime
  4. Quest On Demand Audit & Recovery
    • Cloud-native auditing and backup for Microsoft 365
      Unified visibility and reporting across Azure AD, Exchange Online, SharePoint, and Teams
  5. Quest Enterprise Reporter
    • Comprehensive visibility into AD and Azure AD for security assessments
    • Role-based access reviews and permissions analysis to support compliance audits